Returns & Exchanges

We want you to love your listening experience, so if your new ear pads aren't a perfect fit, you can return them within 30 days of delivery for a full refund or exchange. All returned items must be in their original packaging and in like-new condition to qualify.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Print Your Label

Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.

3

Package and Ship

Securely pack your Wicked Cushions in their original sleeve and drop the package off at any authorized carrier location.

4

Receive Your Refund

After our team inspects the returned gear, we will process your refund or ship out your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing